{"id":38,"date":"2020-02-06T19:11:49","date_gmt":"2020-02-06T19:11:49","guid":{"rendered":"http:\/\/engprojects.tcnj.edu\/iso9000awit\/?page_id=38"},"modified":"2020-03-09T16:45:38","modified_gmt":"2020-03-09T16:45:38","slug":"meeting-notes","status":"publish","type":"page","link":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/meeting-notes\/","title":{"rendered":"Meeting Notes"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>9\/03\/19:<\/strong> Project Planning<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 1:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Project Proposal, QM presentation\/write-up, Purchase Registration kit (small-Biz?), create project website, general awareness meeting<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 2:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Analyze current policies, create quality plan for section 1: customer focus, select registrar, gap analysis<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 3:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select final audit date, present quality plan for section 1, create quality plan for section 2: leadership.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 4:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;Present quality plan for section 2, create quality plan for section 3 and 7: Engagement of people and relationship management, internal audit training<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 5:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Present quality plan for sections 3 and 7, create quality plan for section 4: Process approach<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 6:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Present quality plan for sections 4, create quality plan for section 5: Improvement<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 7:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Present quality plan for sections 5, create quality plan for section 6: Evidence-based decision making<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Section 8:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Present quality plan for section 6, Internal audit, corrective action, stage 1 audit, stage 2 audit<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9\/26\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Get microsoft project<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Find LOCAL registrar: Keep in mind cost of travel<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tIntertek, bureau Veritas, DEKRA<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9\/30\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For filling out paperwork: All centered around 7 QMP<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need Organization chart:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tPresident<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tTop Management<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tQuality Team Leader\/ steering committee?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">note: if company is small, most positions are relative<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Three registrars that have offices in NJ\/PA:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tBureau Veritas:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tDEKRA: Used by Dr. Katz at Linearizer&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tIntertek:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Will play around with project timeline tomorrow and wednesday<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Writing up expansion of the quality management principles<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10\/02\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organized documents to a more user friendly fashion<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">QMP expansion:<br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Understand the needs of existing and future customers<ol><li>How will a company develop its customer needs and expectations\u00a0<\/li><\/ol><\/li><li>Align organizational objectives with customer needs and expectations<\/li><li>Measure customer satisfaction<ol><li>How can a company measure customer satisfaction<ol><li>Incentives?<\/li><li>Feedback?<\/li><\/ol><\/li><li>What systems can be put in place to measure customer satisfaction?<\/li><\/ol><\/li><li>Meet customer requirements<ol><li>What are customer requirements?<ol><li>Send detailed preliminary survey to potential clients along with established clients\u00a0<\/li><\/ol><\/li><\/ol><\/li><li>Manage Customer Relationships<ol><li>How does a company keep customers and how can it increase long-term relationships?<\/li><\/ol><\/li><li>Aim to EXCEED customer relationships and expectations<\/li><li>Learn more about the customer experience and customer satisfaction<ol><li>Implement mandatory meetings of project teams to go over feedback from clients<\/li><\/ol><\/li><\/ol>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10\/07\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DEKRA phone call:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cost estimate: including initial registration cost, subsequent costs from you, along with any surveillance costs<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Process:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tShare info about DEKRA<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\t3 year investment<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When organizations are getting certified for the first time, it gets frustrating<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">November\/December = aggressive timeframe<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BUREAU VERITAS phone call:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fill out excel spreadsheet<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Non-skilled: do not have anyone reporting to them<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Audit a year out? No<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10\/10\/19<br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DEKRA Phone Call:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Global Safety organization<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Class coming up in november<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tTraining for internal auditing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Total investment for 3 year: $6900\u2192 Bare minimum<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;Meeting:&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Go through all trainings<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tTrain somebody else after<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Top priority&#8211; nailing down timeline<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contacts<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10\/14\/19<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Are surveillance audits required?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">QMS for each specific QMP?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Questions: Is there any reason for a second party audit?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Review plan-do-check-act<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10\/16\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DEKRA Zoom\/ go-to meeting<br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Define and mao process<\/li><li>Define quality policies<\/li><li>Define quality objectives&nbsp;<\/li><li>Define your defects for each process<\/li><li>Develop your documents and records<\/li><li>Define your quality process<\/li><li>Determine your training needs<\/li><li>Use the QMS<\/li><li>Measure and monitor your performance<\/li><li>Take action that improves your performance<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Ex: Customer focus:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tQuality Policy : Meet needs of existing and future clients to best of company\u2019s ability<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tQuality Objective: To maintain and improve customer satisfaction<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tStrategic direction: Expectation surveys, Vision: although everyone with a project idea&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> Provides a detailed proposal, a company will implement pre-proposal surveys to\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\t\tGauge the expectations of each client to better understand their needs to see if&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\t\tThey are in a position to provide<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> Mission: By meeting and exceeding the expectations of a client, a company hopes to\u2026\u00a0<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surveillance audits: Mandatory<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Invoiced as services are provided<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10\/29\/10<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">QMS Manual questions + notes<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Operations Manager:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HR Manager:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Man Rep:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sales, Marketing, manager:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">R &amp; D Manager:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Materials Manager<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Document Control Coordinator:<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scope includes: Design and development of products<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Process: Architecture of product, design of circuitry, laying out of board, designing of software, and testing and integrating hardware.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Question: Do you think we should do a process flow diagram for each process?<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Print master docs list<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Updates to powerpoint: Add price for 3 years from DEKRA, add what DEKRA does, add scope and description of the company&nbsp;<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11\/06\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need position names for several roles<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Electronic document control system?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P 854- has a TON of description i do not know<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some of the positions through level one &#8212; do you want to assign them. I can\u2019t be all of them<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need to acknowledge auditor confirmation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fill out forms<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Question: Products or services&#8211; do you technically design a product for a customer?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Answer: Products and services&#8211; outsource manufacturing (E-TekNet already iso)<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11\/08\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">11\/07\/19&#8211; Gantt Chart and Slides finished<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">today : e-mail dean about website<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Employee training<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Update quality manual with org chart<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Management Representative: Me<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Top Management?&nbsp;<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clause 8.1 Design and development &#8212; does it apply to your company? How?<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11\/9\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F-720-003 Job Description-<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You need to set up QHSE online training<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clause 8:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Operational planning and control<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Control of external providers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Control of production and service provision<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Control of non-conformances<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11\/ 16\/ 19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To Do: Criteria for organizing lab, how to delete clauses from procedure, employee training profiles (get everybody moving)<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add multiple process interactions,<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Final ESFDR slides<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12\/16\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Design and development<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Training<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quality manual notes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Paper due wednesday for grading<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12\/23\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slides for changing the org structure got burried<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What specific processes would you want to add to the scope<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All certificates were added to folder<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add chuck to employee list<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12\/30\/19<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need you to fill out the job description<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Org chart was updated in the manual.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Added more notes for specific processes<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Question: Did you want to add anything to the scope? We should get the quality policy\/ scope printed large<br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1\/30\/20<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P 400: F 440-002<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P500:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Outline quality&#8211; in the \u201cabout us\u201d&nbsp;<\/li><li>Add e-mail blast too<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">P840:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Materials not applicable because it is lab based<\/li><li>Use Quickbooks for purchase orders<ul><li>Can we just put that in the section about purchase orders?<\/li><\/ul><\/li><li>5.8.2-4: Not applicable has to do with production<\/li><li>Question: Do you just delete<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">P920: Is that applicable? How to reword<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Anything with a (k) needs work<\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1\/8\/20<br><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">715 Not applicable<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\tFinancial information is only visible to president<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finish 870<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;910&#8211; Not applicable<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P710&#8211; do names<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P720&#8211; Small company- all positions are relative \u2192 go through that<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">851- Not applicable<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">852- Not applicable<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">854- temp- electronics kept 65-75F<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P820 : Sales &amp; Marketing\u2192 president<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>company presentation<\/li><li>NDA that gets signed<\/li><li>RFQ \u2192 request for quote<\/li><li>Proposal form<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">P912: sales and marketing \u2192 President<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Phone calls<\/li><li>Not applicable?<\/li><li>Period Performance = 1 year<\/li><li>Not happy? If reasonable, it will be replaced at no charge<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>9\/03\/19: Project Planning Section 1: Project Proposal, QM presentation\/write-up, Purchase Registration kit (small-Biz?), create project website, general awareness meeting Section 2:&nbsp; Analyze current policies, create quality plan for section 1: customer focus, select registrar, gap analysis Section 3:&nbsp; Select final audit date, present quality plan for section 1, create quality plan for section 2: leadership. &hellip; <a href=\"https:\/\/engprojects.tcnj.edu\/iso9000awit\/meeting-notes\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Meeting Notes<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":278,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/wp-json\/wp\/v2\/users\/278"}],"replies":[{"embeddable":true,"href":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":0,"href":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"wp:attachment":[{"href":"https:\/\/engprojects.tcnj.edu\/iso9000awit\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}