The Abstract

The ISO 9000 certification is a highly coveted quality registration. The criteria include a worldwide based collection of guidelines for quality assurance and quality management. The overarching goal of this project for any company is to obtain the ISO 9001:2015 quality management and quality assurance certification. There are some twenty elements that go into the certification, and starting with top management’s commitment, an ISO 9000 consultant or Quality Team Leader should be working on training personnel, preparing a quality policy manual, preparing the operating procedures, holding an internal audit, selecting a registrar and going through the registration process. The Quality Team Leader will be doing this by designing instruments for assessment, along with designing quality improvement processes for their company.

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