QUALITY POLICY
The Quality Policy is pragmatic. It reflects our philosophy that quality is more than a noble endeavor. The approach to quality should be sustainable because of the significant sales, development, and manufacturing benefits it provides. These can be summarized as follows:
1.Customers Require Quality
A.If A company does not deliver the highest quality products, customers will seek other companies who do.
B.Customers define quality. Companies must listen to customer inputs on how to improve what they do. Customer inputs ultimately define what they expect to buy.
2.Quality Improves Profitability
A.High quality is attained by paying attention to details. When a quality problem exists, find the root cause and fix it.
B.Do not accept the current quality level as the status quo. Quality improvements must continuously occur to keep pace with market demands for lower costs.
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QUALITY OBJECTIVE
The Quality Objectives should be summarized as follows:
- A company shall be genuine with our customers and each other in all we say and do.
- A company shall strive for first pass success.
- A company shall utilize integrative project management and best design-to-cost practices.
- A company shall design in quality rather than improve it through trial and error.
- A company shall deliver superior expertise without charging a premium for it.
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